Terms of service

Terms of Service

Last updated: November 20, 2025

Welcome to Impressio. By accessing or using our website, products, or services (the “Services”), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our website.

If you do not agree with these Terms, you may not access or use the Services.

1. About Us

This website is owned and operated by Impressio, a brand offering high-quality luxury perfume impressions.
If you have any questions, you may contact us at:

Email: support@impressiopk.com
Address: G-11/2, Islamabad, Pakistan

2. Use of Our Services

You agree to use our Services only for lawful purposes. You must not:

Violate any laws or regulations
Interfere with the security or integrity of the website
Attempt to gain unauthorized access to our systems
Use the website to transmit harmful or fraudulent content

We may suspend or terminate your access if you violate these Terms.

3. Product Information

We strive to display accurate product descriptions, pricing, and images. However:

Colors and presentation may vary slightly due to screen settings
Product availability is not guaranteed
Prices are subject to change at any time without notice

We may correct errors related to pricing, product details, or stock availability at any time.

4. Orders and Payments

By placing an order, you agree that:

All information provided is accurate
You are authorized to use the payment method provided
We may cancel or refuse an order if fraud or misuse is suspected

Once an order is submitted, you will receive a confirmation email. This does not guarantee order acceptance.

5. Shipping

We aim to ship all orders as quickly as possible. Delivery times can vary based on location, courier performance, and external factors.

We are not responsible for delays caused by:

Courier services
Incorrect address information
Customs or regulatory checks
Unforeseen events

Risk of loss transfers to you once the order is shipped.

6. Returns & Refunds (14-Day Guarantee)

We offer a 14-day return or money-back guarantee.

To initiate a return, contact us at support@impressiopk.com within 14 days of receiving your order.

Returns may be subject to:

Proof of purchase
Product being unused and in original condition
Exclusions for clearance or limited-edition items (if applicable)

Refunds are processed to the original payment method after inspection.

7. Intellectual Property

All content on this website—including logos, product names, images, text, and design—is the property of Impressio.
You may not:

Copy
Modify
Sell
Reproduce
any part of the website without written permission.

8. Third-Party Services

Our website may include tools or services provided by third parties (such as payment gateways or shipping partners).
Your use of such third-party services is governed by their own terms and policies.

We are not responsible for:

Errors
Delays
Damages
caused by third-party providers.

9. Limitation of Liability

To the fullest extent permitted by law, Impressio is not liable for any:

Indirect, incidental, or consequential damages
Loss of profits or data
Issues resulting from the use or inability to use the Services

Your sole remedy for dissatisfaction is to stop using the website.

10. Indemnification

You agree to indemnify and hold Impressio harmless against any claims, losses, damages, or expenses arising from your:

Misuse of the Services
Violation of these Terms
Infringement of third-party rights

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect immediately when posted on this page.

Continued use of the Services means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Pakistan.
Any disputes will be handled in the courts located in Islamabad.

13. Contact Information

For questions about our Terms of Service, you can contact us at:

📧 support@impressiopk.com